Credit Card Transaction Processing Error Messages

Credit Card Transaction Processing Error Messages

You are here:
< Back

Shift4/Dollars on the Net Part 14: Transaction Processing Error Messages Image 1

Shift4/Dollars on the Net Part 14: Transaction Processing Error Messages Image 2
Message you will receive if you need to get a verbal authorization. The phone # will be the correct phone #(screen shot shows a fake #) for the merchant processor to call. You will enter the authorization code given then hit return. If no authorization given, hit enter and the transaction will NOT be processed.

Shift4/Dollars on the Net Part 14: Transaction Processing Error Messages Image 3

Window for invalid AVS(address verification) 14.141

Shift4/Dollars on the Net Part 14: Transaction Processing Error Messages Image 4

Shift4/Dollars on the Net Part 14: Transaction Processing Error Messages Image 5
In the event that the UTG(Universal Transaction Gateway) has been restarted and the swipe machine is not in a “WaitReadyState”, you might see this message:

Shift4/Dollars on the Net Part 14: Transaction Processing Error Messages Image 6

Please power off the swipe machine, wait at least 30 seconds, wait for it to say ready and then try again.

Table of Contents