To reboot a iSC250 device: Simultaneously press and hold the Clear and Minus buttons until the machine beeps. It will then start the reboot process. To reboot a iPP320 device: Simultaneously press and hold the Clear and Period buttons until the machine beeps. It will then start the reboot process.
CREDIT CARD PROCESSING MESSAGE: “DO NOT REPROCESS TRANSACTION” You may receive a message similar to the one below when processing a credit card. Please follow the instructions given in the message and DO NOT re-process the transaction. Carry on with your process and then create an email to be sent to night audit so they…
PRINTING CREDIT CARD RECEIPTS Print a receipt for the guest to sign or for their records At this point you can print a charge slip/receipt for the guest. To do this highlight the transaction you just processed. Hit F7 to get your options available. Select ‘t’ to print the receipt. The only options on the…
RCC HELPFUL NOTES Credit Card: Credit cards will no longer appear on the guest folio screen Select credit card trx from the options menu to view transactions Password, register, and station number display box will appear before accessing credit card processing Station number will be similar to OR1, OR2 (Orlando property), LB1, LB2 (LBV property)…
Message you will receive if you need to get a verbal authorization. The phone # will be the correct phone #(screen shot shows a fake #) for the merchant processor to call. You will enter the authorization code given then hit return. If no authorization given, hit enter and the transaction will NOT be processed.…
