Check in the primary folio, create the secondary folio for guest incidentals. When creating a secondary folio answer Y to “Zero rate on the 2nd folio”. Then, field Number to Change? Enter Choose Option? 6 .Financial Then select 3 for Xtra Rates …
Please be advised that when utilizing RCC you are not to sit in a room move window unless we are completing a room move. Also, make sure that you are exiting the RCC screen tabs before leaving the FD to step away from the system. As it seems that when an agent is idle for…
Steps you can take to help us prevent fraud at our resorts: All credit cards should be swiped using the credit card machines. If you have any issue with swiping a card and/or the card reader not working, please notify IT ASAP. When swiping the card – match the last four numbers that come up…
COUNTRY COUNTRY CODE Afghanistan 93 Albania 355 Algeria 213 American Samoa 1-684 Andorra 376 Angola 244 Anguilla 1-264 Antarctica 672 Antigua and Barbuda 1-268 Argentina 54 Armenia 374 Aruba 297 Australia 61 Austria 43 Azerbaijan 994 Bahamas 1-242 Bahrain 973 Bangladesh 880 Barbados 1-246 Belarus 375 Belgium 32 Belize 501 Benin 229 Bermuda 1-441…
Select the correct folio from the list in the check out screen, you must have checked out the secondary(guest) folio first. Then select to check-out guest option. Note: If the correct procedure was followed for check in and the VCC was charged, the balance of the folio should be 0 and no payment should be…
Charging Transient Guests for entire stay at time of Check in When a guest checks in and it is a transient, these are the instructions on how to charge for the entire stay of room and tax. If the deposit paid is not equal to the stay total you must take the remaining balance and…
