Stay Over Procedures

STAY OVER PROCEDURES Please ensure we are not extending current in-house booking for stayovers, the process in placed is to book a new reservation via our website (or by contacting reservation, EXT 53665). Once the new booking uploads into RCC, process the check in, obtaining a new security deposit, and ensuring the guest signs a new registration…

RCC General Helpful Notes

RCC HELPFUL NOTES Credit Card: Credit cards will no longer appear on the guest folio screen Select credit card trx from the options menu to view transactions Password, register, and station number display box will appear before accessing credit card processing Station number will be  similar to OR1, OR2 (Orlando property), LB1, LB2 (LBV property)…